Qualifications
You have a passion for providing world-class service to customers, colleagues, and communities
You are a person of integrity with a commitment to growth, accountability, and delivering results
You want to grow with us and deliver results as an exceptional Security Technician
Exceptional customer focus and ability to work under pressure
Solid technical skills and experience with fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems
Strong verbal, written and interpersonal communication skills
Advanced computer skills including familiarity with MS Office applications
A valid driver’s license with a clean driving record
Ability to travel locally to jobsites on a regular basis
High School/GED or equivalent experience
3-5 years relevant
Benefits
Company Benefits and Perks
Company Holidays and Paid Time Off
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Competitive salary and compensation plan
Responsibilities
In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including small to large projects that vary in complexity
Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment which may include security, fire alarm & life safety, and/or building automation
Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures
Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service
Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work
Identifies potential project risks, communicates to appropriate parties and assists in the development and implementation of strategies to minimize impact and control deviations from estimated costs and project deadlines
Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects
Using technical knowledge, skills, and experience, acts as a mentor to less experienced staff
Performs other duties and responsibilities as requested or required